بررسی رابطه بین احساس امنیت اجتماعی و اعتماد اجتماعی (مطالعه موردی مشتریان(مراجعین) تامین اجتماعی استان گیلان)

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دکترای جامعه شناسی مسائل اجتماعی ایران، دانشگاه ازاد اسلامی واحد بابل، manouchehr.amiri66@gmail.com

2 دانشیار گروه جامعه شناسی واحد بابل. دانشگاه ازاد اسلامی بابل، asfajir@hotmail.com

3 دانشیار گروه جامعه شناسی، واحد بابل دانشگاه ازاد اسلامی، بابل ، 09113111004، Arf1348@gmail.com

چکیده

مقدمه: وجود احساس امنیت و اعتماد اجتماعی در جامعه و خانواده از اهمیت بالایی برخوردار است. هدف این پژوهش شناخت و بررسی رابطه بین احساس امنیت اجتماعی و اعتماد اجتماعی و امنیت اجتماعی در بین مشتریان(مراجعین) تامین اجتماعی استان گیلان است.
روش: روش تحقیق، همبستگی بوده و ابزار گردآوری اطلاعات، پرسشنامه استاندارد و محقق ساخته است. برای سنجش اعتماد (اعتماد اجتماعی، اعتماد سازمانی و اعتماد نهادی) از پرسشنامه استاندارد آلونن و دیگران استفاده شد که درای 30 گویه و به صورت طیف لیکرت پنج گزینه­ای است. ابزار سنجش از اعتبار صوری برخوردار بوده و پایایی لازم در بین گویه‌های متغیرها با استفاده از ضریب آلفای کرونباخ مشخص شد. حجم نمونه با استفاده از فرمول کوکران 320 نفر بوده که به صورت نمونه‌گیری خوشه‌ای چندمرحله‌ای و تصادفی ساده انتخاب شده‌اند. برای تجزیه و تحلیل داده‌ها از نرم افزار SPSS استفاده شد.
یافته­ ها: نتایج نشان می‌دهد که متغیرهای اعتماد اجتماعی و احساس امنیت اجتماعی در حد متوسط رو به بالا بوده است. بین احساس امنیت اجتماعی با اعتماد اجتماعی همبستگی مثبت و مستقیم وجود دارد. یعنی اگر احساس امنیت اجتماعی افزایش یابد، میزان اعتماد اجتماعی بیشتر می­گردد. در بین مولفه‌های احساس امنیت اجتماعی، امنیت جانی و امنیت مالی بیشترین همبستگی را با اعتماد اجتماعی داشته است. ابعاد امنیت اجتماعی حدود 5/38 درصد از اعتماد اجتماعی به سازمان تامین اجتماعی استان گیلان را تبیین می­کنند.
نتیجه گیری: ارتباط معناداری بین احساس امنیت اجتماعی و اعتماد اجتماعی برقرار است. برای افزایش اعتماد اجتماعی در جامعه مورد مطالعه، بایستی میزان احساس امنیت اجتماعی در هر چهار نوع آن افزایش یابد.

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the relationship between feelings of social security and social trust (Case study of social security customers of Gillan province)

نویسندگان [English]

  • Manoocher Amirisjiraz 1
  • Ali asghar AbbasiSfaji 2
  • Ali Rahmanifiroozjah 3
1 PhD Sociology of Social Issues in Iran, Babol Branch, Islamic Azad University, Babol, Iran, ORCID: 0000-0002-8186-1237
2
3 Associate Professor of Sociology, Babol Branch, Islamic Azad University, Babol, Iran,
چکیده [English]

Introduction:  The purpose of this study is to identify and investigate the relationship between the feeling of social security and social trust and social security among customers of social security in Gillan province.
Methods: The research method is a correlational survey and the data collection tool is a researcher-made questionnaire. The measurement tool had a formal validity and the required reliability between the items of the variables was determined using Cronbach's alpha coefficient. The sample size using Cochran's formula was 320 people, which were selected by simple multi-stage cluster sampling. SPSS software was used to analyze the data.
 Results: The results show that the variables of social trust and sense of social security were moderate to high. There is a positive and direct correlation between the feeling of social security and social trust. That is, if the sense of social security increases, the level of social trust increases. Among the components of social security, life security and financial security have the highest correlation with social trust. The dimensions of social security explain about 38.5% of social trust in the Social Security Organization of Gillan Province.
Conclusion: To increase social trust in the study community, the sense of social security in all four types should be increased.

کلیدواژه‌ها [English]

  • abstract trust" feeling of social security" fundamental trust and social security" generalized trust" social trust
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